We operate the website lymphandflow.com. If you have questions about this policy or your data, contact us at info@lymphandflow.com.
We may collect the following categories of information:
- Contact details: name, phone number, email.
- Booking details: requested service, preferred date/time, location (for at-home sessions), notes you share.
- Messages: information you send via forms, email, or WhatsApp.
- Usage data: device/browser information, pages visited, approximate location (based on IP), and website interactions (via cookies/analytics).
- Limited health-related info (optional): only if you choose to share it and only to support safe service delivery (e.g., post-op notes).
- To respond to inquiries and provide customer support.
- To manage bookings, scheduling, and service delivery (in-clinic or at home).
- To send service-related updates (confirmations, reminders, changes).
- To improve our website, performance, and user experience.
- To send marketing communications only if you opt in (you can unsubscribe anytime).
- To comply with applicable legal requirements.
We may use cookies and similar technologies to keep the website working smoothly and to understand how visitors use our site (e.g., page views, traffic sources). You can control cookies through your browser settings.
We do not sell your personal information. We may share data with trusted third parties only when needed to operate our services, such as:
- Website hosting and infrastructure providers
- Analytics tools
- Email or messaging tools (if used for communications)
- Payment providers (if payments are processed online)
- Authorities or regulators when required by law
We take reasonable technical and organizational measures to protect your information. However, no online system is completely secure, so we cannot guarantee absolute security.
We keep personal information only as long as necessary for bookings, service delivery, record-keeping, and legal compliance. When no longer needed, we delete or anonymize it where appropriate.
Depending on your location and applicable laws, you may request access, correction, or deletion of your personal information, and you may withdraw consent for marketing at any time.
To make a request, email info@lymphandflow.com.
Our website may include links to third-party websites (for example, social platforms). We are not responsible for their privacy practices. Please review their policies separately.
Our website and services are intended for adults. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Email: info@lymphandflow.com
Phone/WhatsApp: +971 50 140 4007